Privacy policy
Below is a template for a privacy policy tailored for your Luna Reservio Aesthetic Clinic. This draft incorporates standard requirements for aesthetic practices, such as handling sensitive health data and managing bookings through third-party platforms like [Reservio](https://www.reservio.com/privacy-policy).
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## Privacy Policy for Luna Reservio Aesthetic Clinic
Last Updated: May 6, 2026
At Luna Reservio Aesthetic Clinic, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal and sensitive information when you visit our website or book a treatment with us.
## 1. Information We Collect
We collect information that helps us provide safe and effective aesthetic treatments.
* Personal Data: Name, email address, phone number, and date of birth.
* Sensitive Health Data: Medical history, skin conditions, current medications, allergies, and "before and after" clinical photographs.
* Booking Information: Data provided via our booking partner, Reservio, including appointment times and service preferences.
* Usage Data: IP addresses and browsing behavior collected automatically to improve our website.
## 2. How We Use Your Information
We process your data based on legal grounds, including the performance of a contract and legitimate business interests:
* To schedule and manage your appointments.
* To conduct clinical consultations and ensure treatment safety.
* To maintain accurate medical and treatment records.
* To send appointment reminders or post-treatment aftercare instructions.
* With your explicit consent, to send promotional offers or newsletters.
## 3. Data Sharing and Third Parties
We never sell your personal data. We only share information with:
* Service Providers: Trusted partners like Reservio for booking management or IT hosting providers.
* Medical Professionals: If necessary for your care, we may share health data with other providers with your consent.
* Legal Authorities: When required by law or to protect our legal rights.
## 4. Data Security
We implement industry-standard technical and organizational measures to protect your information, including SSL encryption for our website and restricted access to medical files. However, please note that no method of transmission over the internet is 100% secure.
## 5. Data Retention
We retain personal information only as long as necessary. Medical records are typically kept for a minimum of 7 to 10 years in accordance with clinical and legal requirements.
## 6. Your Rights
Depending on your location (e.g., under GDPR or local laws), you have the right to:
* Access a copy of your personal data.
* Request the correction of inaccurate information.
* Request the deletion of your data (subject to medical record-keeping laws).
* Withdraw consent for marketing at any time.
## 7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
* Email: lunaspa@seyluna.com
* Address: Beau Vallon, Mahé, Seychelles
------------------------------
## Privacy Policy for Luna Reservio Aesthetic Clinic
Last Updated: May 6, 2026
At Luna Reservio Aesthetic Clinic, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal and sensitive information when you visit our website or book a treatment with us.
## 1. Information We Collect
We collect information that helps us provide safe and effective aesthetic treatments.
* Personal Data: Name, email address, phone number, and date of birth.
* Sensitive Health Data: Medical history, skin conditions, current medications, allergies, and "before and after" clinical photographs.
* Booking Information: Data provided via our booking partner, Reservio, including appointment times and service preferences.
* Usage Data: IP addresses and browsing behavior collected automatically to improve our website.
## 2. How We Use Your Information
We process your data based on legal grounds, including the performance of a contract and legitimate business interests:
* To schedule and manage your appointments.
* To conduct clinical consultations and ensure treatment safety.
* To maintain accurate medical and treatment records.
* To send appointment reminders or post-treatment aftercare instructions.
* With your explicit consent, to send promotional offers or newsletters.
## 3. Data Sharing and Third Parties
We never sell your personal data. We only share information with:
* Service Providers: Trusted partners like Reservio for booking management or IT hosting providers.
* Medical Professionals: If necessary for your care, we may share health data with other providers with your consent.
* Legal Authorities: When required by law or to protect our legal rights.
## 4. Data Security
We implement industry-standard technical and organizational measures to protect your information, including SSL encryption for our website and restricted access to medical files. However, please note that no method of transmission over the internet is 100% secure.
## 5. Data Retention
We retain personal information only as long as necessary. Medical records are typically kept for a minimum of 7 to 10 years in accordance with clinical and legal requirements.
## 6. Your Rights
Depending on your location (e.g., under GDPR or local laws), you have the right to:
* Access a copy of your personal data.
* Request the correction of inaccurate information.
* Request the deletion of your data (subject to medical record-keeping laws).
* Withdraw consent for marketing at any time.
## 7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
* Email: lunaspa@seyluna.com
* Address: Beau Vallon, Mahé, Seychelles